Your Trust is Our Priority: Harmonia Labs Privacy Policy

At Harmonia Labs, we believe that your wellness journey is deeply personal. Protecting your privacy and ensuring the security of your data is fundamental to our mission as your trusted health and lifestyle partner.
This policy transparently outlines how we handle your information.

Plain English Summary

Effective Date: October 26, 2023

Harmonia Labs offers personalized wellness and lifestyle technology. To do this, we collect certain information, which may include your account details, health metrics (if you choose to share them), and how you interact with our services. We use this data to provide you with tailored recommendations, enhance your experience, and improve our offerings. We do not sell your personal data. We employ robust security measures to protect your information and share it only when necessary to deliver our services or when legally required. You have rights regarding your data, including access, correction, and deletion. We're always here to answer your questions.

1. Information We Collect

We collect information to provide and improve our services, and to personalize your experience with Harmonia Labs. The types of information we collect include:

Account Information: When you create an account, we collect your name, email address, password, age range, and general location (e.g., zip code).
Profile Information: Optional details you provide, such as lifestyle preferences, wellness goals, and interests, to help us tailor recommendations.
Health and Wellness Data: With your explicit consent, you may choose to share health-related information, such as activity levels, sleep patterns, dietary preferences, biometric data from wearables, or genetic insights. This data is highly sensitive and is treated with the utmost care and security.
Usage Data: Information about how you interact with our website and applications, including pages viewed, features used, and time spent on our services. This helps us improve UI/UX.
Technical Data: IP address, browser type, operating system, and device identifiers to ensure service functionality and security.
Communication Data: Records of your interactions with our customer support or community forums.

2. How We Use Your Information

We use the collected data for the following purposes:

To provide, operate, and maintain your Harmonia Labs account and services.
To personalize your wellness recommendations, content, and product suggestions.
To understand and analyze how you use our services and to improve their functionality and user experience.
To communicate with you, including sending service updates, security alerts, and marketing communications (which you can opt-out of).
To process transactions and manage your subscriptions or purchases.
For research and development, to create new features and insights, always de-identifying or aggregating data where possible and with your explicit consent for sensitive data.
To detect, prevent, and address technical issues, fraud, and security vulnerabilities.
To comply with legal obligations and enforce our terms of service.

We do not sell your personal data to third parties. We may share your information in limited circumstances:

With Service Providers: We engage trusted third-party companies and individuals to facilitate our services (e.g., hosting, analytics, payment processing). They have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred, subject to the same privacy commitments.
With Your Consent: We may share your information with other parties when we have your explicit consent to do so, particularly for research studies or integration with third-party wellness applications.
Aggregated or De-identified Data: We may share aggregated or de-identified information (which cannot be used to identify you) for research, analytics, or other business purposes.

4. Data Security

Harmonia Labs is committed to protecting your data. We implement a variety of industry-standard security measures, including:

Encryption: Data is encrypted both in transit and at rest using robust protocols.
Access Controls: Strict access controls are in place to limit data access to authorized personnel only.
Regular Audits: We conduct regular security audits and vulnerability assessments.
Employee Training: Our team receives ongoing training on data privacy and security best practices.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee its absolute security.

5. Your Rights and Choices

You have significant rights regarding your personal data:

Access: You can request a copy of the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete personal data.
Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
Objection/Restriction: You can object to or request restriction of our processing of your personal data in certain circumstances.
Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below.

6. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you believe that your child has provided us with personal data, please contact us immediately, and we will take steps to remove such information and terminate the child's account.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modification signifies your acceptance of the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your data rights, please contact our Data Protection Officer:

Harmonia Labs Data Protection Officer
Email: [email protected]
Address: 789 Horizon Way, Suite 200, Austin, TX, 78701, United States
Phone: (512) 654-3210